The decision to implement Quality Assurance System, in conformity with ISO 9001:2000 The decision to implement Quality Assurance System, in conformity with high quality of services not low prices.

We decided to use financial support offered by the EU as part of the PHARE 2000 programme, coordinated by the Polish Agency for Enterprise Development.

After our company had been qualified for the programme “Introduction to Quality”, we received external funding to finance development and implementation of the System (realized very professionally by PRS SYSTEMY JAKOŚCI Sp. z o.o. Gdańsk), as well as certification process.

On 29 October 2004 Polish Register of Shipping carried out an audit at our company and granted us certificate no. NC–098 .

By consistent application of our procedures we managed to decrease the number of complaints to 0,3% .